{"id":532,"date":"2016-06-07T20:25:52","date_gmt":"2016-06-07T20:25:52","guid":{"rendered":"https:\/\/smartforce.com\/blog\/?p=532"},"modified":"2016-06-07T20:35:34","modified_gmt":"2016-06-07T20:35:34","slug":"the-big-three-police-software-systems","status":"publish","type":"post","link":"https:\/\/smartforce.com\/blog\/adventos\/the-big-three-police-software-systems\/","title":{"rendered":"The \u201cBig-Three\u201d Police Software Systems"},"content":{"rendered":"<p><a href=\"https:\/\/smartforce.com\/blog\/wp-content\/uploads\/2016\/06\/3LeggedStool.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-535\" src=\"https:\/\/smartforce.com\/blog\/wp-content\/uploads\/2016\/06\/3LeggedStool.png\" alt=\"3LeggedStool\" width=\"1000\" height=\"466\" srcset=\"https:\/\/smartforce.com\/blog\/wp-content\/uploads\/2016\/06\/3LeggedStool.png 1000w, https:\/\/smartforce.com\/blog\/wp-content\/uploads\/2016\/06\/3LeggedStool-300x140.png 300w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/a>You\u2019ve all heard of CAD and RMS and know they are integral systems for operating a law enforcement organization.\u00a0 However, in today\u2019s policing a new system is required.\u00a0 The third leg of the Police \u201c3-Legged Stool\u201d is an Agency Management System (AMS).\u00a0 Thankfully this third system does not come with the same price tag or require the intense resource allocation of CAD and RMS, but it is equally integral to operating in an environment of ever increasing demands that outpace government budgets.<\/p>\n<p><strong>Why Do I Need an Agency Management System?<\/strong><\/p>\n<p>With today\u2019s increased demands and expectations on law enforcement agencies, gone are the days of just responding to calls for service and writing reports.\u00a0 Therefore, a third software solution is required in addition to CAD and RMS systems.\u00a0 In general, Agency Management Systems (AMS) enable quicker search and access to critical data, targeted information sharing, user-friendly electronic workflows, and facilitate collaboration so key initiatives and group problem solving are accomplished more efficiently. \u00a0SmartForce\u2122 is a unique AMS since it is law enforcement specific, meets the Criminal Justice Information Services Division\u2019s strict standards for security, and allows for internal and external collaboration.\u00a0 Other off-the-shelf systems do not meet this criteria, are not designed to account for today\u2019s evidence-based law enforcement complexities or workflows, and provide limited information-sharing features.<\/p>\n<p><strong>What Makes SmartForce<\/strong><strong>\u2122 So Great?<\/strong><\/p>\n<p>The SmartForce\u2122 Agency Management System (AMS) enables law enforcement agencies to manage their ever increasing amount of data and complex departmental functions more accurately and efficiently, as well as improve intelligence-led and community-policing strategies.<\/p>\n<p>Best of all, SmartForce\u2122 was designed for officers\u2014to be user friendly and secure\u2014with input from more than 300 public safety customers. Today, we have customers from coast to coast ranging from small to large market police departments, sheriffs\u2019 offices, and even a gang and intelligence fusion center all using SmartForce\u2122 and continuing to provide us feedback on how it can make their jobs easier and provide greater levels of public safety.<\/p>\n<p>Let\u2019s face it\u2026you\u2019re constantly called to do more with less. SmartForce\u2019s technology does more by helping your agency work <em>Smarter<\/em>! Positive outcomes of our SmartForce\u2122 AMS include:<\/p>\n<ul>\n<li><em>Better<\/em> execution of crime reduction and prevention strategies<\/li>\n<li><em>More<\/em> efficient management of community-policing efforts during uncommitted\u00a0patrol time<\/li>\n<li><em>More<\/em> procedural justice transparency and <em>quicker<\/em> reporting for command staff, elected officials, the general public, or media<\/li>\n<li><em>Faster<\/em> communication of incident details to officers, particularly in life-or-death situations<\/li>\n<li><em>Better<\/em> management and reporting of high liability concerns like use-of-force and complaints<\/li>\n<li><em>More<\/em> automated administrative processes (e.g., tasks, shift change assignments, document management), enabling <em>more<\/em> uncommitted time<\/li>\n<li><em>Easier<\/em> management of training, compliance, and reporting workflows<\/li>\n<li><em>More<\/em> collaboration with neighboring agencies and community partners<\/li>\n<\/ul>\n<p>Other Agency-relevant considerations that guided Adventos\u2019 development of\u00a0SmartForce\u2122 include:<\/p>\n<ul>\n<li>A mobile-friendly design enabling ease-of-use on desktop computers, MDC\u2019s, tablets, and smartphones<\/li>\n<li>New hardware isn\u2019t needed<\/li>\n<li>An intuitive design for all levels of sophistication and agency sizes<\/li>\n<li>Quick and effective training<\/li>\n<\/ul>\n<p><strong>Meaningful Intelligence Sharing<\/strong><\/p>\n<p>Availability \u2014 Information sharing isn\u2019t enough. Information needs to be shared to the right people, with the right priority\u2026instantly. Information must also be found quickly with a deep search engine that can even dig through pdf\u2019s, video, and audio files.\u00a0 <u>Available information<\/u> is the only valuable and actionable information. \u00a0Email fails to meet these criteria.\u00a0 SmartForce\u2122 ensures law enforcement personnel can access and share the critical information they need, when they need it.<\/p>\n<p>Internal Group Problem Solving \u2014 SmartForce\u2122 helps agency groups solve problems by providing easy access to relevant data as well as real-time discussion threads and bulletin boards to collaborate and complete projects together in a faster period of time.<\/p>\n<p>Community Group Engagement \u2014 SmartForce\u2122 lets\u00a0community groups and local businesses share content like building blueprints, surveillance video, photos, and crime prevention\u00a0strategies; engage in real-time discussions; and post questions and answers among key organizational leaders, task forces, and other agencies. Business owners, schools, HOAs, churches, and other community partners that have used these features report immediate and improved feelings of security and a better connection to law enforcement agencies.<\/p>\n<p><strong>Security<\/strong><\/p>\n<p>SmartForce\u2122 enables departments to set permissions and security features for specific job functions from sworn to non-sworn in regard to criminal investigations, situational awareness, and administrative tasks.<\/p>\n<p>SmartForce\u2122 is hosted in Microsoft&#8217;s Government Cloud, so mission-critical data is secured in a CJIS compliant environment, and always accessible. In states where a signed information agreement is necessary, Microsoft has signed the Security Addendum of the FBI\u00a0CJIS\u00a0Security Policy which requires Microsoft to meet the same requirements public safety and law enforcement agencies are held to. It also means your agency can prove compliance by using the signed Security Addendum as evidence.<\/p>\n<p><strong>Mobility First<\/strong><\/p>\n<p>SmartForce\u2122 reduces unnecessary administrative and travel time for officers in the field. Many functions previously requiring administrative extra steps and travel are easily and securely performed in SmartForce\u2122, from anywhere.\u00a0 For example, officers returning from off-duty can be caught up immediately by scanning the SmartForce\u2122 shift briefing board from their smartphones and there is no need to burn DVD\u2019s of video\/photo evidence to be couriered to the District Attorney\u2019s office during case preparation for court proceedings.<\/p>\n<p><strong>Most Popular SmartForce<\/strong><strong>\u2122 Features<\/strong><\/p>\n<p>Information and Intelligence Collaboration<\/p>\n<ul>\n<li>Roll-Call\/Shift Briefing Bulletin Boards<\/li>\n<li>CJIS compliant Bulletin Dissemination<\/li>\n<li>Real-Time Criminal Intelligence<\/li>\n<li>Officer Safety Intelligence<\/li>\n<li>Discussion Threads to collaborate on pattern crimes, problem locations, major crimes and neighborhood\/traffic<\/li>\n<li>Photo, Video, Bulletin, and Warrant Libraries<\/li>\n<li>Assigned Problems Manager<\/li>\n<li>Alerts and Announcements Manager<\/li>\n<li>Community Bulletin Board<\/li>\n<\/ul>\n<p>Body Worn Camera and High Liability Management<\/p>\n<ul>\n<li>Response to Resistance Reporting<\/li>\n<li>Complaints and Commendations Reporting<\/li>\n<li>Compliance Management<\/li>\n<li>Training Officer Management (FTO, PTO, or Modified)<\/li>\n<li>Public Information Officer<\/li>\n<li>Video Library Management<\/li>\n<\/ul>\n<p>Community Collaboration<\/p>\n<ul>\n<li>Community Partner Access Sites for Neighborhood Watch, Schools, Business Watch, Task Forces, etc.<\/li>\n<li>Community Leaders Discussion Forum<\/li>\n<li>Community Request Management<\/li>\n<li>Activity\/Initiative Management<\/li>\n<li>Community Policing Outreach<\/li>\n<\/ul>\n<p>Administrative Streamlining<\/p>\n<ul>\n<li>Legal, Policy, and Training Acknowledgement<\/li>\n<li>Document Management<\/li>\n<li>Calendar Management<\/li>\n<li>Forms Library<\/li>\n<li>Policy Library<\/li>\n<li>Inventory or Quartermaster Management<\/li>\n<li>Extra-Duty<\/li>\n<li>Public Safety and Community Directory<\/li>\n<li>Absence and Vacation Tracking, including approval workflows<\/li>\n<\/ul>\n<p><a href=\"https:\/\/smartforce.com\/blog\/wp-content\/uploads\/2016\/06\/WhyDoINeedAnAgencyManagementSystem.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-536\" src=\"https:\/\/smartforce.com\/blog\/wp-content\/uploads\/2016\/06\/WhyDoINeedAnAgencyManagementSystem.png\" alt=\"WhyDoINeedAnAgencyManagementSystem\" width=\"1300\" height=\"595\" srcset=\"https:\/\/smartforce.com\/blog\/wp-content\/uploads\/2016\/06\/WhyDoINeedAnAgencyManagementSystem.png 1300w, https:\/\/smartforce.com\/blog\/wp-content\/uploads\/2016\/06\/WhyDoINeedAnAgencyManagementSystem-300x137.png 300w, https:\/\/smartforce.com\/blog\/wp-content\/uploads\/2016\/06\/WhyDoINeedAnAgencyManagementSystem-1024x469.png 1024w\" sizes=\"auto, (max-width: 1300px) 100vw, 1300px\" \/><\/a><\/p>\n<a 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Systems<\/span><\/a><\/p>\n","protected":false},"author":18,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3,4,1],"tags":[],"class_list":["post-532","post","type-post","status-publish","format-standard","hentry","category-agency-management-system","category-smartforce","category-adventos"],"_links":{"self":[{"href":"https:\/\/smartforce.com\/blog\/wp-json\/wp\/v2\/posts\/532","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/smartforce.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/smartforce.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/smartforce.com\/blog\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/smartforce.com\/blog\/wp-json\/wp\/v2\/comments?post=532"}],"version-history":[{"count":3,"href":"https:\/\/smartforce.com\/blog\/wp-json\/wp\/v2\/posts\/532\/revisions"}],"predecessor-version":[{"id":537,"href":"https:\/\/smartforce.com\/blog\/wp-json\/wp\/v2\/posts\/532\/revisions\/537"}],"wp:attachment":[{"href":"https:\/\/smartforce.com\/blog\/wp-json\/wp\/v2\/media?parent=532"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/smartforce.com\/blog\/wp-json\/wp\/v2\/categories?post=532"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/smartforce.com\/blog\/wp-json\/wp\/v2\/tags?post=532"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}